Personalised SMS

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iSMS always strives to provide the best service to all of our customers. Therefore our system functions reflects us too. With that thought, we added personalised SMS features to our SMS system so you can send unique SMS text messages to your customers and make them feel appreciated. You can also use Personalised SMS to notify your customers on any information individually.


To learn how to convert Microsoft Excel to CSV, please refer to How to Convert Microsoft Excel to CSV.


1. Login to iSMS member console.

Illustration 1: Login iSMS


2. Go to "Compose SMS with upload CSV File"

Illustration 2: Go to Compose CSV


3. Select "CSV Compose" tab.

Illustration 3: Compose CSV


4. Browse and select your CSV file. It must be a CSV (Comma delimited) file.

Illustration 4: Upload CSV file


5. Make sure your CSV file is filled with the correct data. You may add your data as shown in the screenshot below.

To learn how to convert Microsoft Excel to CSV, please refer to How to Convert Microsoft Excel to CSV.

NOTE: ALL headers %phoneno%, %name%, %amount%, %address% including %string1% to %string5% CANNOT be replaced or deleted. If you do not have data for column %string1% to %string5%, please leave it empty.

Illustration 5: Insert Data into CSV


6. Enter your personalised message, example: Hi %name%, happy birthday to you.

Illustration 6: Insert personalised message


7. Select "Send Now" to send your personalised SMS

Illustration 7: Send Personalised SMS


8. After clicking "Send Now", it will prompted "Confirm sending this SMS?"

Illustration 8: Send Personalised SMS confirmation


9. Click "OK" to confirm sending the SMS.

Illustration 9: Complete Send Personalised SMS


10. You may click on "Status" to check your SMS blasting progress.

Illustration 10: Go to Status Page


11. Your SMS status will displayed similar to the screenshot below. You may view or export the data.

Illustration 11: View status


To learn how to convert Microsoft Excel to CSV, please refer to How to Convert Microsoft Excel to CSV.