Difference between revisions of "FAQ:General Topics"
From iSMS Wiki
(Created page with "<div class="toc-faq">__TOC__</div> '''FAQ:General Topics''' == How much does it cost? == That depends on: How many credits you buy(bulk purchases are cheaper). The route ...") |
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== How do I register for an bulk SMS account? == | == How do I register for an bulk SMS account? == | ||
− | Registering for an account is free and takes only a few minutes. You can click HERE and start registering. For references on how to register for the sms account, you may click HERE.Please note that all fields must be completed to register. | + | Registering for an account is free and takes only a few minutes. You can click [http://www.isms.com.my/register.php HERE] and start registering. For references on how to register for the sms account, you may click [http://www.isms.com.my/how-to-register-bulk-sms-malaysia-get-free-demo-sms.php HERE].Please note that all fields must be completed to register. |
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== Why I haven't received my activation code yet? == | == Why I haven't received my activation code yet? == | ||
− | Please view coverage to see if our service is available in your area. | + | Please view [http://www.isms.com.my/sms_global_coverage.php coverage] to see if our service is available in your area. |
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An activation code was sent to your mobile. To claim your 5 free credits, please do the following: | An activation code was sent to your mobile. To claim your 5 free credits, please do the following: | ||
− | a) Go to our website homepage, | + | a) Go to our website [http://www.isms.com.my/index.php homepage], |
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b) LOGIN with your username and password | b) LOGIN with your username and password | ||
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c) Once you have logged in, click on "Reload" | c) Once you have logged in, click on "Reload" | ||
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d) Enter the activation code exactly as it appears on your phone. | d) Enter the activation code exactly as it appears on your phone. | ||
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== Is it possible to integrate bulk sms into our software? == | == Is it possible to integrate bulk sms into our software? == | ||
− | Yes. We provide HTTP APIs which can be used in your application or software. | + | Yes. We provide [http://www.isms.com.my/sms_api.php HTTP APIs] which can be used in your application or software. |
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== Can I partner with iSMS? == | == Can I partner with iSMS? == | ||
− | Yes. You can resell our sms solutions. Please refer HERE for more information. | + | Yes. You can resell our sms solutions. Please refer [http://www.isms.com.my/bulk-sms-reseller-solution.php HERE] for more information. |
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== Do I need a mobile phone? == | == Do I need a mobile phone? == | ||
− | You do not need a mobile phone. SMS are sent and received via iSMS gateway. It is all web based so you do not need to download anything. All you need is an internet enabled PC, Mac or | + | You do not need a mobile phone. SMS are sent and received via iSMS gateway. It is all web based so you do not need to download anything. All you need is an internet enabled PC, Mac, Tablet or [http://www.isms.com.my/sms-marketing-online-android-apps.php smartphone]. |
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== How much does it cost to send a message? == | == How much does it cost to send a message? == | ||
− | The cost depends on how many credits you want to buy. 1 credit equals to 1 text message to one Malaysian phone and the credits last indefinitely. The cost of our credit bundles can be found on our prices page. | + | The cost depends on how many credits you want to buy. 1 credit equals to 1 text message to one Malaysian phone and the credits last indefinitely. The cost of our credit bundles can be found on our [http://www.isms.com.my/buy_reload.php prices page]. |
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== Can I send messages outside of Malaysia? == | == Can I send messages outside of Malaysia? == | ||
− | Yes, you can send text messages internationally. Each message sent will use up a certain amount of credits depending on the country it is being sent to. Please check our international full rate list of which countries you can send to, the networks they use and the amount of credits the message will use. | + | Yes, you can send text messages internationally. Each message sent will use up a certain amount of credits depending on the country it is being sent to. Please check our international [http://www.isms.com.my/rate.php full rate list] of which countries you can send to, the networks they use and the amount of credits the message will use. |
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== Will my credits expire? == | == Will my credits expire? == | ||
− | All SMS credit purchase comes with 1 year validity. When you recharge (add new credits) your account then 1 year validity will be effective upon the recharge date. Also, existing credits will be carried forward. If you need to extend the validity further, please contact us HERE or call us at +60379801388 upon the expiry date. | + | All SMS credit purchase comes with 1 year validity. When you recharge (add new credits) your account then 1 year validity will be effective upon the recharge date. Also, existing credits will be carried forward. If you need to extend the validity further, please contact us [http://www.isms.com.my/contact_us.php HERE] or call us at +60379801388 upon the expiry date. |
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you have merged data into your message which is increasing the characters. | you have merged data into your message which is increasing the characters. | ||
− | you have sent to international numbers which can use up to 5 credits per message. See international pricing for a full list HERE. | + | you have sent to international numbers which can use up to 5 credits per message. See international pricing for a full list [http://www.isms.com.my/rate.php HERE]. |